My Services: Administration, Structure & Project Support
I support value-driven companies and nonprofit organizations in Denmark and Germany with administration, structural development, and project support.
My work is pragmatic, solution-oriented, and tailored to each organization – combining attention to detail and the big picture.
My particular strength is the bridge between Denmark and Germany. I accompany organizations across national borders – multilingual (English, Danish, German) and with solid expertise to create seamless processes that provide lasting relief.
1. Administration and Organizational Development
I manage day-to-day administrative tasks while establishing clear structures and documentation that provide long-term relief. My approach combines hands-on operational work with strategic structural development – ensuring tasks are completed efficiently and remain transparent and reproducible in the future.
Typical challenges include:
- Tasks piling up due to workload or staff absences
- Unclear or shifting responsibilities
- Inefficient or undocumented processes
- Fragmented and inaccessible knowledge
- Outdated organizational structures
My services include:
- Hands-on administrative support
- Clarifying and structuring workflows and responsibilities
- Introducing new processes or optimizing existing ones
- Creating and maintaining clear documentation (e.g., process overviews, internal guidelines, role descriptions, and securing organizational knowledge)
🏠 My aim is to significantly reduce the administrative load and to establish a solid foundation for seamless collaboration, successful projects, and sustainable growth.
2. Project Support
When projects stall or fail, the cause is often a lack of structure.
I provide support in the development, implementation, and stabilization of projects, with a focus on content, processes, and people.
My services include:
- Structured project planning, including conceptual input if needed
- Breaking down projects into actionable steps
- Clarifying roles and responsibilities
- Active support during implementation
- Documenting processes, progress, and results
This service is particularly suitable for:
- New projects, initiatives, or internal programs
- Danish-German projects
- Periods of change or transition
- Growing or restructuring organizations
- Stagnating projects or high project workloads
- Projects where both structure and human collaboration matter
🏠 My aim is to unblock stalled projects and drive initiatives forward with reliability and structure.
3. For Nonprofit Organizations
Nonprofit organizations carry out socially valuable work and often operate under significant day-to-day pressure. To create the necessary freedom to focus on core activities, a reliable administrative foundation is essential.
I support small nonprofit organizations on a project basis or hourly basis. In recognition of the financial realities of the nonprofit sector, I offer my services at a reduced rate that is adapted to the organization’s budget. The minimum hourly rate is 120 DKK (incl. VAT) or €15 net, depending on the invoicing context.
How can I support you?
- board support (e.g. preparation and follow-up of meetings, drafting of minutes and governance documents)
- administrative tasks in day-to-day operations
- contract administration (management and follow-up of agreements, contracts, and other important documents)
- documentation of structures, processes, and organizational knowledge
- project support
With many years of experience in the nonprofit sector, I understand both the practical challenges and the specific requirements faced by mission-driven organizations.
Why my support?
Especially during periods of new projects, staff shortages, or organizational transitions, external support can make a decisive difference. I contribute stability and relief without placing additional strain on internal resources. Through clear structures and transparent documentation, we build a solid foundation together – one that creates lasting support and enables your team to focus on its mission.
🏠 My aim is to strengthen nonprofit organizations through reliable administrative support.
Collaboration
At the outset, I gain an overview of your organization, speak with key stakeholders, and take on initial tasks to identify opportunities for structure and relief.
Building on this, I support daily operations while gradually developing clear processes and documentation, ensuring tasks can be managed independently of individuals.
Collaboration is fully remote and therefore highly structured and documentation-oriented. Information and workflows are designed to be accessible, transparent, and sustainable.
Security and data protection are fundamental to my work. Therefore, I have implemented the following solutions:
- Encrypted Communication: For emails and meetings, I use Proton services (Mail, Meet, Calendar) with end-to-end encryption.
- Secure File Exchange: For data transfer, Proton Drive is available. Files are stored in an encrypted cloud folder accessible only to authorized persons.
- GDPR Compliance: My processes and tools comply with EU data protection regulations (including the adequacy decision for Switzerland under Art. 45 GDPR).
- Contract: Collaboration is based on a cooperation agreement with a Data Processing Agreement (DPA) under Art. 28 GDPR.
- Data Minimization: I work only with necessary data and delete it after project completion according to agreement (5-year retention requirement under Danish accounting law for billing data).
Depending on your needs, services can be billed on an hourly, monthly, or project basis.
🏠 You are very welcome to contact me for an informal conversation to jointly explore your needs and potential for collaboration.
Impact
The value of effective administration becomes evident in everyday operations:
- Tasks are clearly assigned and reliably completed – even in exceptional situations.
- Processes are structured and transparent.
- Roles and responsibilities are clearly defined.
- Information is accessible to the right people.
- Collaboration becomes calmer, more reliable, and more efficient.
This creates a stable foundation that enables organizations to work effectively, grow sustainably, and successfully realize their goals.
🏠 My mission is to support and strengthen people and organizations through structured administrative excellence.
Claudia Stein
Email: cs@ida-administration.eu
Phone: +45 50105935 (also available on Signal)
Location: Denmark · online
Languages: English · Danish · German
